Chargebacks are a top concern for businesses that are expanding their offerings to fulfill customer demand for digital purchasing options. In fact, over half of respondents in a Kount survey said they think their company’s chargeback rate has increased since March 2020. It can be challenging to distinguish the types of fraud that result in chargebacks. But learning the difference and understanding how chargebacks affect the business — and how to prevent them — can improve operations and increase revenue.
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