To help businesses learn more about the costs and benefits of a robust digital fraud prevention platform, Kount commissioned Forrester Consulting to conduct a Total Economic ImpactTM study. The 20-page report takes a deep dive into the experiences and returns one enterprise retail organization — which processes approximately 1 million online payment card transactions annually — saw after implementing Kount’s platform.
Before using Kount’s platform, the organization noted how it used a mixture of in-house, manually set fraud controls combined with rule-based fraud controls from another vendor. Overall, the organization was experiencing excessive payment card declines flagged by stringent controls and manual policies, leading to higher customer balk rates and lost revenues.
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