WEBINAR REPLAY | Thursday, September 22, 2022

How eharmony optimizes revenue by resolving disputes pre-chargeback

Unlock key strategies that protect against friendly fraud and adapt to market changes quickly.

Webinar Recording

  • Featuring:

eHarmony is a Los Angeles-based company that has helped over 2 million people find real love. As one of the original dating platforms, eharmony has been at the forefront of creating meaningful relationships based on its innovative Compatibility Matching System.

Over the past two years, eharmony has fine-tuned its fraud strategy to optimize subscription-based revenue by slashing chargebacks nearly 50% and driving operational efficiencies.

Join us to discover how Kount’s Dispute and Chargeback Management solution can help your organization prevent chargebacks and maximize revenue.

Watch now and hear industry experts discuss how you can:

  • Develop strategies to mitigate friendly fraud
  • Streamline customer dispute communication post-authorization
  • Maximize operational efficiency
  • Assess and respond to card program regulatory changes
  • Future-proof your organization in times of economic uncertainty

Panelists

  • Norma Flores

    Norma Flores

    Manager, Customer Care

    eharmony

  • Robert-Painter.jpg

    Robert Painter

    Sales Manager, Dispute and Chargeback Management

    Kount

Moderator

  • maddie-smail.jpg

    Madison Smail

    Customer Marketing Manager

    Kount

Who should watch?

IT/Operations managers | Risk managers | Payment managers | Fraud managers | E-commerce managers | M-commerce managers | Finance professionals

Event
event-
October 29, 2021
October 30, 2021
Virtual
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