Webinar | Wednesday, August 22, 2018

The State of CNP False Positives

Featuring:

  • AMC

Nearly 4 in 10 declined cardholders report that they abandoned their card after being falsely declined.1

Too often, false positives go unnoticed as online merchants perceive them as successfully thwarted fraud attempts. Yet false positives have a major impact on a merchant’s revenue including lost sales, wasted acquisition spend, brand damage, and more. Today’s savvy criminals make it tough to decipher good vs. bad transactions. And while it’s absolutely reasonable for merchants to fear fraud, it’s not reasonable to allow overly risk adverse fraud strategies to result in declining legitimate orders.

Watch this webinar to hear results, commentary, and first-hand experiences related to a survey conducted about the state of false positives.

We’ll discuss:

  • The complexities of tracking false positives
  • Average false positive rates across different industries
  • Strategies to prevent and measure false positives
  • How a fraud management solution should reduce false positives, not create them

PANELISTS

  • Stuart Ward

    Stuart Ward

    Fraud / Loss AnalystAMC Theaters

  • Josh Johnston

    Josh Johnston

    Manager of AI Science Kount

  • Justin McDonald

    Justin McDonald

    Senior Risk Management ConsultantThe Fraud Practice

Moderator

  • Melayna Gabiou

    Melayna Gabiou

    Marketing DirectorKount

Who should watch?

T/Operations, Payment Managers, Fraud Managers, Risk Managers, eCommerce Managers, mCommerce Managers, Finance Professionals

1https://www.javelinstrategy.com/press-release/false-positive-card-declines-push-consumers-abandon-issuers-and-merchants

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