Manual reviews are often the first line of defense employed by merchants when card-not-present (CNP) fraud levels or chargebacks increase. While manual reviews can be easy to implement, they are often the most time consuming and least scalable fraud mitigation technique. The inaugural State of Manual Reviews survey was launched in partnership with Paladin Group to assess metrics and best practices for eCommerce merchants.
LP Systems and Fraud ManagerGymboree Group
Co-founder and Principal ConsultantPaladin Group
Job titles including Payment Managers, Fraud Managers, Risk Managers, E-commerce Managers, M-commerce managers, Finance Professionals, IT/Operations
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